Privacy Policy

Last updated: 15 May 2026

Purgeclean ("we", "us") operates purgeclean.world and our studio at 237 Parnell Road, Parnell, Auckland 1052, New Zealand. We handle personal information in accordance with the Privacy Act 2020 and approved information privacy principles.

Information we collect

• Identity and contact details you provide (name, email, message content, phone if supplied).
• Booking and enquiry records related to our routine planning services.
• Technical data (IP address, browser type, pages visited) when analytics cookies are enabled with your consent.
• Cookie preference choices stored in your browser localStorage.

Why we collect it

We use personal information to respond to enquiries, deliver booked services, improve our website, send service-related communications you request, and meet legal obligations. We do not sell your personal information.

Marketing communications

We only send promotional emails where you have consented or where permitted under the Unsolicited Electronic Messages Act 2007. Every marketing email includes an unsubscribe option.

Retention

Contact records: up to 24 months unless a longer period is required by law. Analytics logs: up to 14 months. Cookie preferences remain until you clear them or withdraw consent.

Security

We use HTTPS, access controls, and limited staff access. No online transmission is completely secure; we review our practices regularly.

Overseas disclosure

If tools or providers process data outside New Zealand, we take reasonable steps to ensure comparable safeguards or your informed consent where required.

Your rights

You may request access to and correction of your personal information. You may complain to the Office of the Privacy Commissioner if you believe we have interfered with your privacy: privacy.org.nz.

Contact us

Purgeclean, 237 Parnell Road, Parnell, Auckland 1052. Phone: +64 9 218 7645. Email: welcome@purgeclean.world.